Return & Refund Policy

Last updated: November 3, 2026

At Mountain Manna Designs, each order is prepared with care. Because many of our items are made to order, we ask that you review product details, color options, and sizing information carefully before placing your order.

Returns and Exchanges

Unless an item arrives damaged, defective, or incorrect, we do not accept returns or exchanges for change of mind, ordering the wrong size, or choosing the wrong color.

Please review the sizing information provided with each product before ordering. If you have questions about sizing or a product, we're happy to help before you purchase.

Damaged, Defective, or Incorrect Items

We want you to be happy with your order! If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include your order number, a description of the issue, and photos when applicable. We'll work with you to make it right through a replacement, refund, or another appropriate resolution.

Subscription Orders

Mountain Manna Mamas subscriptions renew automatically according to the billing schedule described in our Subscription Cancellation Policy.

You may cancel your subscription at any time to prevent future renewals. Once a monthly order has been processed, it cannot be canceled simply by canceling the subscription. Any concerns about damaged, defective, or incorrect subscription items will be handled according to the policy above.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Contact Us

Questions about a return, damaged item, or order concern?

Email us at hello@mountainmannadesigns.com and include your order number so we can assist you.

This policy does not limit any rights you may have under applicable consumer protection laws.